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What is Care Portals

CarePortals is a fully customizable telehealth platform that provides the essential infrastructure for DTC telehealth brands selling prescription medication online. It features built-in E-commerce, Electronic Health Record (EHR), and Customer Relationship Management (CRM) systems.

Our platform seamlessly connects the E-commerce experience with clinical services and pharmacy fulfillment partners. This connection covers the entire patient journey, from the initial online purchase to prescription fulfillment and ongoing care. This integrated approach allows you to launch and scale your brand in weeks!

How It Works​

CarePortals streamlines the entire process with three integrated, built-in portals that function as the core of your telehealth operation.

CRM Portal

This is the central hub for setup and configuration. It includes a built-in E-commerce engine, marketing features, and a workflow automation engine to manage your business processes.

EMR

This is where your team handles daily operations. You can manage patient records, oversee the entire order journey, and handle clinical workflows.

Patient Portal

This is the white-label, patient-facing hub. Here, your patients can create an account, track orders, manage subscriptions, complete required medical intake forms, and communicate directly with your medical and support teams.

The white-label Patient Portal is designed for your clients. Through this mobile-first web interface, your patients can:

  • Manage their subscriptions
  • Track orders
  • Communicate with you
  • Submit required medical forms

Next Steps​

To start exploring and using the features provided by CarePortals, check the following documentation pages: